Dear Customers, the following questions are
frequently asked by our customers, we put them as following, if you still have
any questions haven’t been answered following, you can call our 24 hours
telephone NO. to get your quick answer.
1. What are your office hours?
You can reach us from 8:30 A. M. to 5:30 P. M. GTM+8, Monday to Saturday,
except Sunday.
Phone: 0086-757-22260721
Fax: 0086-757-22260721
2. How soon can I get a price quote?
Once we know the panel thickness, aluminum thickness, dimensions, paint
requirement(PVDF coating or PE coating ), we can provide you with one
competitive price quote within 24 hours.
3. Can I get a sample?
Yes, the samples are free for you. But you need to offer one courier account
NO. to afford the fee for samples shipping. The samples’ sending usually takes
3-5days.
4. How can my order produced by my brand?
Yes, you can. Pls offer your brand or LOGO design to us, then we could produce
all goods with your brand or LOGO. If your order quantity reaches two
containers, this OEM production is FREE for you. If your order quantity cannot
reach two containers, you need to pay additional USD500 for this OEM
production.
5. What’s your delivery time?
Except our legal holiday, it will take 2 weeks for us to finish all your orders’
production.
6. Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, our minimum order
quantity is 500SQMS. It is recommended for you to order a 20”GP to reduce the
unit price and shipping cost.
7. Do you sell any
related products which are used for installing the aluminum composite panel?
Yes, we have. We sell all the installation accessories for our aluminum
composite panel. There are: aluminum profile, screw, rivet, foam filler rod,
paper tape, and silicone. If you are interested in them, pls contact with us,
we will give you the most competitive price.
8. Will you match competitors' prices?
If you find a lower price elsewhere for the exact same specification, we will
meet or beat that price as long as it is a little higher than our cost price.
9. What are your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most convenient or
cost effective for you.
10. Where can I meet you by face to face?
A. Our international market is located in FOSHAN, if you travel to FOSHAN, you
can visit our office at any time, we could pick you up from your location in
FOSHAN.
B. We will attend China Spring Canton Fair and China Autumn Canton Fair every
year, welcome to visit our booth at that time.
11. How can I be your sole agent in our country?
Welcome you to become our sole agent firstly. According to different countries’
demand, if your yearly purchase quantity from us can reach 30000 to 80000
square meters, you could be our sole agent in your country. If you wanna know
exact quantity requirement for each country, pls feel free to contact us at any
time.